Our Famous Product Guarantees

Our products have been proudly backed by our famous Lifetime and 30 day Q (Quality) Guarantees for more than 50 years, so you can buy with confidence.

You can now lodge your claim using our self-service warranty website. Replacement items will be delivered to your door – it’s that easy!

What’s covered?

  • Splitting
  • Stress cracking
  • Peeling
  • Warping

What’s not covered?

  • Burning
  • Blistering
  • Print
  • Scratching
  • Melting
  • Rusting
  • Impact damage
  • Staining
  • Product misuse
  • Lost parts

Start A Claim

Please do not use the AUS warranty website – we have moved to a NZ system.

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