Warranty

Our Famous Product Guarantees

Our products have been proudly backed by our famous Lifetime and 30 day Q (Quality) Guarantees for more than 50 years, so you can buy with confidence.

You can now lodge your claim using our self-service warranty website. Replacement items will be delivered to your door – it’s that easy!

What’s covered?

  • Splitting
  • Stress cracking
  • Peeling
  • Warping

What’s not covered?

  • Burning
  • Blistering
  • Print
  • Scratching
  • Melting
  • Rusting
  • Impact damage
  • Staining
  • Product misuse
  • Lost parts

How To Lodge A Claim

Follow these three easy steps to lodge a claim online:

When trying to find a warranty item using a mold number e.g. 456-78 you may receive a message ITEM NOT FOUND:

If this happens, please try the product code with a leading zero in front of the number, WITHOUT the hyphen and the number after it before submitting this form. For Example: 456 or if looking for a seal, then try the base number to find the matching part. The 0800 number is no longer operational but our team can assist via email.

All items must be sent back to the warehouse for inspection, recycling, and so design improvements can be made.

Here are just some of the products we make from recycled Tupperware.

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